Bookings are essential for this special event on Thursday 5 December, 4.30pm-7.30pm.
You can choose to either have both Mrs Claus & Santa in your photo together, or if your little one is scared of Santa, Mrs Claus on her own may be a more friendly alternative. There's no need to decide in advance, both Mrs Claus & Santa will be at the photography set & you can let the photography staff know who you would like in the photo when you arrive.
Can I bring my own props from home i.e. baby chair/bouncer?
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Yes of course!
We also have a rocking horse & wooden box with pillow for little ones
Can I re-schedule my appointment?
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Yes you can re-schedule, subject to availability. The fastest way to re-schedule is to click on the green 'RE-SCHEDULE' link in your 'booking confirmation' or 'booking reminder' email and self-service rescheduling online.
If you require further assistance you can contact Scene To Believe Customer Support via the chat box here (click on the 'Chat Now' blue button to launch) or phone Customer Care on 02 9054 2636.
Can I still get my Santa Photo if I am late, or miss my session?
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We cannot guarantee to fit you into a time close by to your session, however will do our best to accommodate. Refunds are at the discretion of Scene to Believe Photography and are not provided for missed bookings.
Do I need to book my Mrs Claus & Santa Photo session?
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You'll need to pre-book your session to make sure Mrs Claus & Santa know you're coming!
What do the photo packages include & what is the pricing?
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What time should I arrive for my booking?
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Please allow for arrival time of 5 minutes prior to your booking.
Where is the best parking?
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The closest parking to the Santa Set is on the rooftop carpark, enter via Moombara St.
Where is the Santa Set located?
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You'll find Santa on this throne outside Big W on Level One.